Privacy Policy of Moca Remote

Update Date: June 30, 2026
Effective Date: June 30, 2026

Shenzhen Yuanli Chuangzhi Technology Co., Ltd., as the service provider of Moca Remote APP (hereinafter referred to as <b>"we"</b>), attaches great importance to the maintenance and protection of users' personal information. If you have any questions, comments or suggestions, please contact us by sending an email to dieskau82@icloud.com. 

Prompt Clauses

Your trust is of great importance to us. We fully understand the significance of personal information to you and will take corresponding security protection measures in accordance with the requirements of laws and regulations to do our utmost to protect the security and controllability of your personal information. In view of this, we have formulated this Privacy Policy (hereinafter referred to as "this Policy") and remind you that: this Policy applies to all products and services related to Moca Remote. It should be specially noted that this Policy does not apply to services provided to you by other third parties; services provided by third parties shall be subject to the privacy policies explained by them to you. Before using various services of Moca Remote, you must carefully read and thoroughly understand this Policy, especially the clauses marked in bold/bold and underlined, which you should focus on reading, and use the relevant products or services after confirming full understanding and consent. Once you start using various services of Moca Remote, it means that you have fully understood and agreed to this Policy. This Policy is an integral part of the Moca Remote User Agreement and has the same legal effect as it. 

Part 1 Definition

Moca Remote: Refers to the Moca Remote APP program developed and provided by Shenzhen Yuanli Chuangzhi Technology Co., Ltd.
Moca Remote Service Provider: Refers to Shenzhen Yuanli Chuangzhi Technology Co., Ltd.
Personal information: Refers to various types of information recorded by electronic or other means that can identify the identity of a specific natural person or reflect the activities of a specific natural person alone or in combination with other information.
Sensitive Personal Information: Refers to personal information including identity document numbers, personal biometric information, bank account numbers, property information, travel tracks, transaction information, information of children under the age of 14 (inclusive), etc. (we will prominently mark specific sensitive personal information in bold in this Privacy Policy).
Deletion of personal information: Refers to the act of removing personal information from the systems involved in the realization of daily business functions to keep it in an unsearchable and inaccessible state.

Part 2 Privacy Policy

This Policy will help you understand the following contents:
1.How we collect and use your personal information
2.How we protect your personal information
3.Your rights
4.How this Policy is updated
5.How to contact us

I. How we collect and use your personal information

When you use our products and/or services, the personal information of yours that we need/may need to collect and use includes the following two types:
1.Necessary information that you must authorize us to collect and use to realize the basic functions of our products and/or services provided to you. If you refuse to provide the corresponding information, you will not be able to use our products and/or services normally;
2.Information that you may optionally authorize us to collect and use to realize the additional functions of our products and/or services provided to you. If you refuse to provide it, you will not be able to use the relevant additional functions normally or achieve the functional effects we intend to achieve, but it will not affect your normal use of the basic functions of our products and/or services.
You understand and agree:
1.We are committed to creating a variety of products and services to meet your needs. Since we provide you with a wide range of products and services, and the specific scope of products/services selected and used by different users is different, accordingly, the basic/additional functions and the types and scope of personal information collected and used will be different, subject to the specific product/service functions;
2.To bring you a better experience of products and services, we are constantly striving to improve our technology. Consequently, we may launch new or optimized functions from time to time, which may require collecting and using new personal information or changing the purpose or method of using personal information. In this regard, we will separately inform you of the collection purpose, scope and usage method of the corresponding information by means of updating this Policy, pop-up windows, page prompts, etc., and provide you with a way to voluntarily choose to agree, and collect and use it with your express consent. In this process, if you have any questions, comments or suggestions, you may contact us via email (dieskau82@icloud.com), and we will reply to you as soon as possible.
We will collect and use your personal information for the following purposes stated in this Policy:

(Ⅰ)Using the products or services of Moca Remote
We will collect and use the following types of your personal information for the following purposes:
We hope to provide you with complete products and services, so we will continuously improve our products and services. This means that with the iteration, expansion and upgrade of products and services, we may often launch new services or business functions or reclassify business functions, and may need to collect new personal information or change the purpose or method of using personal information. If we intend to use your personal information for other purposes not stated in this Policy or additionally collect other personal information not mentioned, we will separately obtain your consent in accordance with the law through page prompts, interactive processes, website announcements or other means. Once you agree, such additional purposes shall be deemed as part of this Policy, and such additional personal information shall also be subject to this Policy. In this process, you may contact us through the feedback channels listed in the "How to Contact Us" chapter of this Policy, and we will reply to you as soon as possible.
1. Maintaining the normal operation of basic functions
In the course of your using our services, to provide you with basic functions such as browsing and searching, understand product adaptability, ensure the network and operation security of Moca Remote services, and maintain the normal operation of the aforementioned basic functions, we may directly or indirectly collect and store information about your use of the services and usage methods and correlate such information, including:
(1) Log Information: When you use our services, we may automatically collect the detailed usage of our services by you and save it as relevant network logs. For example: search query content, IP address, browser type, telecom operator, network environment, language used, access date and time, as well as your web browsing records, Push opening records, stay duration, refresh records, release records, follow, subscribe, collect and share records.
(2) Device Information: We may receive and record relevant information about the device you use. For example: device model, operating system and version, client version, device resolution, package name, device settings, process and software list, device identifiers (IMEI/Android ID/IDFA/OpenUDID/GUID/SIM card IMSI information), hardware and software feature information, device location-related information (such as IP address, GPS location and WLAN access point, Bluetooth and base station sensor information that can provide relevant information). To collect the above basic personal device information, we will apply for the permission to access your device information. We collect such information to provide you with our basic services and functions. If you refuse to provide the above permissions, it may result in your inability to use Moca Remote services.
Please note that separate device information and log information are information that cannot identify the identity of a specific natural person. If we combine such non-personal information with other information to identify the identity of a specific natural person, or use it in combination with personal information, then during the combined use, such non-personal information will be regarded as personal information. Unless authorized by you or otherwise stipulated by laws and regulations, we will anonymize and de-identify such personal information. During the combined use, such information will be treated and protected as your personal information in accordance with this Policy.
2.Providing you with customer service or other user response functions
When you contact our customer service or use other user response functions (such as filing pre-sales and after-sales applications, making personal information protection complaints or suggestions, and other customer complaints and demands), we may need you to provide necessary personal information to match and verify your user identity to ensure the security of your account and system. We may also save your contact information (the contact information you use when contacting us or other contact information you actively provide to us), the records and content of your communication/call with us, and other necessary information associated with your demands, so as to contact you or help you solve problems, or record the solutions and results of relevant problems.
3.You understand and agree that some individual services may require you to enable specific access permissions on your device to realize the collection and use of information involved in these permissions. For example:
(1) Our access to your location information is to correlate the location information with Bluetooth and WiFi for scanning and connecting nearby Bluetooth or WiFi devices;
(2)Our application for the device Bluetooth notification permission is for the associated device to send synchronous reminders when you receive system notifications;
(3) Our application for the address book permission is to set personalized reminder effects for your designated exclusive contacts, so that the associated device can send synchronous reminders when receiving calls or short messages from exclusive contacts.
When you need to close any function permission, most mobile devices support this requirement of yours. For specific methods, please refer to or contact the service provider or manufacturer of your mobile device. Please note that your enabling of any permission means that you authorize us to collect and use relevant personal information to provide you with the corresponding service. Once you close any permission, it means that you cancel the authorization, and we will no longer collect and use relevant personal information based on the corresponding permission, nor can we provide you with the service corresponding to the permission. However, your decision to close the permission will not affect the collection and use of personal information conducted based on your authorization before.

(II)Exceptions to obtaining authorized consent
You are fully aware that, in accordance with the provisions of relevant laws and regulations, the collection and use of your personal information in the following circumstances do not require your authorized consent:
1. Those related to national security and national defense security;
2. Those related to public security, public health and major public interests;
3. Those related to criminal investigation, prosecution, trial and execution of judgments;
4. Those for safeguarding the major legitimate rights and interests of the subject of personal information or other individuals but it is difficult to obtain the consent of the person concerned;
5. The collected personal information is voluntarily disclosed to the public by the subject of personal information;
6. Collecting your personal information from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels;
7. Those necessary for signing a contract in accordance with your request;
8. Those necessary for maintaining the safe and stable operation of the provided products and/or services, such as discovering and handling faults of products and/or services;
9. Those necessary for legal news reporting;
10. Those necessary for academic research institutions to carry out statistics or academic research based on public interests, and when providing the results of academic research or description to the outside world, de-identifying the personal information contained in the results;
11. Other circumstances stipulated by laws and regulations.
Please note that, in accordance with applicable laws, if we process personal information by taking technical and other necessary measures so that the data receiver cannot re-identify a specific individual and cannot restore it, or we may de-identify the collected information for research, statistical analysis and prediction, to improve the content and layout of Moca Remote, provide product or service support for business decisions, and improve our products and services, the use of such processed data does not need to notify and obtain your consent separately. If we stop the Moca Remote service, we will immediately stop the activity of continuing to collect your personal information, notify you of the termination of operation by means of individual notification or announcement, and delete or anonymize the held personal information.
When we intend to use the information for other purposes not stated in this Policy, we will obtain your consent in advance.
When we intend to use the information collected for a specific purpose for other purposes, we will obtain your consent in advance.

II. How we protect your personal information

(I) We have adopted industry-standard security protection measures to protect the personal information you provide and prevent data from being accessed, disclosed, used, modified, damaged or lost without authorization. We will take all reasonably feasible measures to protect your personal information.
(II) We have an industry-advanced data security management system centered on data and carried out around the data life cycle, which improves the security of the entire system in multiple dimensions from the aspects of organizational construction, system design, personnel management, product technology, etc.
(III) We will take all reasonably feasible measures to ensure that no irrelevant personal information is collected. We will retain your personal information only for the period necessary to achieve the purposes stated in this Policy, unless there are mandatory retention requirements by law, for example, the E-Commerce Law of the People's Republic of China requires that the information of goods and services and transaction information be kept for not less than three years from the date of completion of the transaction. Our criteria for judging the aforementioned period include:
1. Completing the transaction purposes related to you, maintaining the corresponding transaction and business records, and responding to your possible inquiries or complaints;
2. Ensuring the safety and quality of the services we provide to you;
3. Whether you agree to a longer retention period;
4. Whether there are other special agreements on the retention period.
After your personal information exceeds the retention period, we will delete your personal information or anonymize it in accordance with the requirements of applicable laws.
(IV) In the event of a personal information security incident, we will, in accordance with the requirements of laws and regulations, promptly inform you of: the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, the suggestions for you to independently prevent and reduce risks, the remedial measures for you, etc. We will inform you of the relevant situation of the incident by means of email, phone call, push notification, etc. When it is difficult to inform each subject of personal information one by one, we will issue an announcement in a reasonable and effective manner.
At the same time, we will also take the initiative to report the disposal of personal information security incidents in accordance with the requirements of regulatory authorities.

III. Your Rights

You may access and manage your personal information in the following ways:
(I) Access your personal information
You have the right to access your personal information in accordance with the provisions of laws and regulations. If you want to exercise the right to data access, you may access it by yourself in the following ways:
Account Information - If you wish to access or edit the personal profile information and payment information in your account, change your password, add security information or close your account, etc., you may perform such operations by accessing the relevant pages such as personal profile and password modification on our website or application. However, for the sake of security and identity identification or in accordance with the mandatory provisions of laws and regulations, you may not be able to modify the initial registration information provided during registration.
If you cannot access such personal information through the above methods, you may send an email to dieskau82@icloud.com to contact us at any time.
(II) Correct or supplement your personal information
When you find that the personal information about you processed by us is incorrect, you have the right to request us to make corrections. You may send an email to dieskau82@icloud.com to contact us at any time.
(III) Delete your personal information
You may request us to delete your personal information in the following circumstances:
1. If our processing of personal information violates the laws and regulations;
2. If we collect and use your personal information without obtaining your consent;
3. If our processing of personal information violates the agreement with you;
4. If you no longer use our products or services, or you take the initiative to cancel your account;
5. If we no longer provide you with products or services permanently.
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us to delete it in a timely manner, unless otherwise stipulated by laws and regulations or these entities have obtained your independent authorization.
After you or we assist you in deleting the relevant information, due to applicable laws and security technologies, we may not be able to delete the corresponding information from the backup system immediately. We will store your personal information securely and isolate it from any further processing until the backup can be cleared or anonymized.
(IV) Change the scope of your authorized consent
Each business function requires some basic personal information to be completed (see "Part 1" of this Policy). For the collection and use of additionally collected personal information, you may give or withdraw your authorized consent at any time.
You may operate by yourself in the following ways:
Reset the authorization and consent status of your personal information by accessing the authorization page of our website or application.
After you withdraw your consent, we will no longer process the corresponding personal information. However, your decision to withdraw your consent will not affect the processing of personal information carried out based on your authorization before.
If you do not want to receive commercial advertisements sent by us, you may unsubscribe at any time through the methods provided by us in emails or short messages.
(V) Restrict the automatic decision-making of information systems
In some business functions, we may make decisions only based on non-manual automatic decision-making mechanisms including information systems and algorithms. If such decisions significantly affect your legitimate rights and interests, you have the right to request us to make an explanation, and we will also provide an appropriate appeal method on the premise of not infringing the trade secrets of dieskau82@icloud.com or the rights and interests of other users and public interests.
(VI) Respond to your above requests
To ensure security, you may need to submit a written request or prove your identity in other ways. We may first require you to verify your identity before processing your request.
If you are not satisfied, you may also file a complaint or report to regulatory authorities such as cyberspace administration, telecommunications, public security and industry and commerce.
We will not charge fees for your reasonable requests in principle, but we will charge a certain cost fee for multiple repeated requests that exceed a reasonable limit. We may reject those requests that are groundlessly repeated, require excessive technical means (for example, the need to develop a new system or fundamentally change the current practice), bring risks to the legitimate rights and interests of others, or are highly impractical (for example, involving information stored on backup tapes).
In the following circumstances, in accordance with the requirements of laws and regulations, we will not be able to respond to your requests:
1. Those directly related to national security and national defense security;
2. Those directly related to public security, public health and major public interests;
3. Those directly related to criminal investigation, prosecution, trial and execution of judgments;
4. There is sufficient evidence to show that you have subjective malice or abuse of rights;
5. Responding to your request will cause serious damage to the legitimate rights and interests of you or other individuals and organizations;
6. Those involving trade secrets.

IV. How this Policy is Updated

Our privacy policy may be changed. We will post any changes made to this Policy on this page. For material changes, we will also provide a more prominent notice.
The material changes referred to in this Policy include but are not limited to:
1. Major changes in our service model. Such as the purpose of processing personal information, the types of personal information processed, the ways of using personal information, etc.;
2. Major changes in our control rights and other aspects. Such as changes in information controllers caused by mergers, acquisitions and reorganizations, etc.;
3. Major changes in the main objects of sharing, transferring or public disclosure of personal information;
4. Major changes in your rights to participate in the processing of personal information and their exercise methods;
5. Changes in the responsible department, contact information and complaint channel of ours for personal information security processing;
6. The personal information security impact assessment report indicates high risks.
If you continue to use Moca Remote services after the updated Policy takes effect, it means that you have fully read, understood and accepted the updated Policy and are willing to be bound by the updated Policy.

V. How to Contact Us

If you have any questions, comments or suggestions about this Privacy Policy, you may send an email to: dieskau82@icloud.com
If you are not satisfied with our reply, especially if our personal information processing acts have damaged your legitimate rights and interests, you may also file a complaint or report to regulatory authorities such as cyberspace administration, telecommunications, public security and industry and commerce, and you may also seek solutions by filing a lawsuit with the people's court having jurisdiction at the place where the service provider is located.

Third-Party SDK Instructions

To provide and optimize our services, third-party SDKs are embedded in our App. While cooperating with us to provide you with more comprehensive services, these third-party SDKs may collect your personal information.
The following lists the names of the third-party SDKs we currently adopt and their purposes of collection and use one by one. If you have any questions about the collection of your personal information by third parties through SDKs, please refer to the privacy policies of such third parties.

Tencent Bugly SDK (com.tencent.bugly)

Types of Collected Information: Log information (including: third-party developer custom logs, Logcat logs and APP crash stack information), device IDs (including: androidid and idfv), network access information, system name, system version and country code, etc.
Purpose of Collection: To provide application crash analysis and application update services.
Method of Collection: Automatically collected by the SDK
Privacy Policy:https://privacy.qq.com/document/preview/fc748b3d96224fdb825ea79e132c1a56<script>
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